iPod's don't like it when you drop them on hardwood floors. Ouch.
The screen actually was frozen with an exclamation point on it. (iPod humor?) The nice man named Roger at Apple said, "Yeah, that's no good."
Lucky for klutzy me, I have the Apple Protection Plan and this morning a sparklingand brand new iPod appeared and now it is downloading lots and lots and lots of tunes, which is taking an awfully long time. But that's okay because suddenly the whole world is sounding better.
(Don't you just love it that the super shiny back of an iPod can be used as a handymirror for lipstick application?)